How we keep your store's data safe.
Ringo Retail is built for small shops that don't have an IT department. Here's what protects your data, in plain words.
☁️ Hosted on Cloudflare
The app, database, files and AI run on Cloudflare's global network (Workers, D1 and R2), with built-in DDoS protection.
🔒 Encrypted in transit
Every page and API call uses HTTPS (TLS). Connections to your POS, QuickBooks, Twilio and other services are encrypted too.
🔑 One-time-code sign-in
No passwords to steal or reuse. You sign in with a one-time code sent to your email, and sessions expire.
👥 Role-based access
Admin, manager and employee roles. Employees can't see costs, margins or pay rates; only admins change settings or users.
🧾 Audit log
Changes to products, prices, timesheets, settings and users are recorded with who, what and when, for the period you choose (one year by default).
🗝️ Hashed API keys and PINs
API keys and timeclock PINs are stored as one-way hashes, so they can't be read back, even by us. Each key has scopes and can be revoked.
💾 Daily backups
Encrypted backups are written to private Cloudflare R2 storage every day and kept for 60 days. Backups are never emailed, and the restore tool is tested on every release.
💳 No card numbers
We never see or store card numbers. Store payments stay in your POS; your Ringo bill is handled by Stripe.
Subprocessors
We only share data with the providers that run the service, and only what each one needs. We never sell personal information.
| Provider | What for |
|---|---|
| Cloudflare | Hosting, database, file storage, backups and AI |
| Retell | Phone calls (voice AI) |
| Twilio | Text messages and texting number registration |
| Resend | |
| Stripe | Billing |
| HeyGen and ElevenLabs | AI ads (only if you use the Ad Maker) |
Plus the accounts you connect yourself (for example your POS, QuickBooks Online (coming soon) or Gusto), only as needed. Full details are in our Privacy Policy.
Report a problem
Found a security issue or think your account was misused? Email support@ringoretail.com with “Security” in the subject and we'll respond within one business day.